CuteHotspot. Wireless Billing Software

Documentation

Pricing
Customers
Tickets (Time Codes)
Pre-Paid and Post-Paid Sessions
Shifts
Point-of-Sale
Inventory
Daily Report

Sales Report
Traffic Calculation and URL Log
Bandwdith Management
White List
Point-of-Sale. Receipt
Options
Reports
Cleanup
Database Workshop

Pre-Paid and Post-Paid Sessions

Pre-paid session has a time limit, based on a customer balance value and the current rate. CuteHotspot automatically stops a pre-paid session when the available time is over.

Post-paid session doesn't have any time limit. A customer is charged after he ends his session.

Customer starts session from terminal

When a customer opens a website from his terminal, he is automatically redirected to the CuteHotspot login page.

Use a customer or ticket login/password to login. Only member/ticket sessions with positive balance can be started this way.

Monitor sessions

Press the "List" button to switch between terminal icons and the session list:

Extend session (add time/money)

Press the "Add time/money" button to extend a session:

1) Pre-paid. Add time and collect corresponding amount of cash:

2) Post-paid. Set/extend time limit. No cash is collected:

Sell item (drink, snack, etc.)

Use the "Sell" terminal popup menu to add any service/product to a session:

Customer stops session

Use the "Log off" button in a web browser to stop your session.

Operator stops session

Select terminal icon or session in the list and press the "Stop" button:

Close session

Open sessions are displayed in the session list. Stopped sessions, which don't occupy the terminals, are highlighted in grey:

Double-click on a session, collect required cash (or accept a credit card), give change (or put it on the customer balance) and press the "Paid" button.

A session can be closed automatically if there is enough money on the customer balance. Use the "Close sessions" option to enable this feature.

Browse sessions

(main menu > View > Sessions)

The session window displays today/yesterday/this week/etc. customer sessions. Open sessions are marked with bold navy font.

You can use the session window to print a receipt after a session is closed and disappeares from the active sessions list on the main screen.

Refunds

Use refunds when your customer returns you some purchased items or you have to rollback an entire customer session.

Refund feature is available on the sessions window You can only refund closed sessions. When a refund session is created, use the Delete button to leave the refund items only. Refund sessions are highlighted with red color in the list.