CuteHotspot. Wireless Billing Software

Documentation

Pricing
Customers
Tickets (Time Codes)
Pre-Paid and Post-Paid Sessions
Shifts
Point-of-Sale
Inventory
Daily Report

Sales Report
Traffic Calculation and URL Log
Bandwdith Management
White List
Point-of-Sale. Receipt
Options
Reports
Cleanup
Database Workshop

Tickets (Time Codes)

A ticket is a pre-generated customer account that can be printed, distributed, sold to a customer and then used by a customer to log in.

Any ticket has one of the following states at any moment: created, printed, sold, in use, used up, deleted. A customer can log in using a ticket which state is "sold" or "in use" only.

Use the ticket desktop for main ticket management operations (main menu > Setup > Tickets).

Ticket ownership

Any ticket belongs to an employee, who only can sell it. You can generate tickets for each of your employee to let them distribute/sell tickets. Use "anonymous" as a ticket owner, to share the created tickets among all employees.

Create tickets

Press the "New" button to display "Create tickets" dialog.

1. Enter the tickets minutes.

2. Enter the tickets price.

3. Enter the number of tickets to create.

4. Set the expiry date (optional). You can select a fixed date, or a sale date + X days, or a first login date + X days.

5. Choose a login generation method: login = ticket id or login = random.

6. Select an onwer from the list of employees.

7. Specify if the tickets are promotional

Print tickets

Select a number or tickets in the list and press the "Print" button. You can put the printed tickets in your cash drawer and sell them to your customers.

You can also export the ticket list to Microsoft Excel for further external professional design/printing.

Sell tickets online

Online sale means that you register the sale at the same time as you give a ticket to a customer.

Select a ticket in the list on the main CuteHotspot screen and press the "Sell" button. If "Print" is checked, the ticket is printed when the sale is made.

If you keep your tickets pre-printed (e.g. in a cash drawer), you can simply enter the corresponding ticket number in the edit box and press the "Sell" button.

Sell tickets offline

Offline sale implies that you provide a customer with a ticket and register the sale later. For example, your agents may distribute printed tickets during a day and register all the sales in the evening.

Open the ticket desktop, select the sold tickets in the list and press the "Sell" button.

Use tickets to log in

Use a ticket login/password to start a session from the client side.

Delete and recover tickets

Select tickets you want to delete and press the "Delete" button. If you need to recover a previously deleted ticket, select it and press the "Recover" button.

Use the "Delete all used up tickets" button to delete all tickets which have been completely used.

Promotional tickets

Use promo tickets to provide limited access for free in order to promote your shop, cafe, etc. When you sell a promo ticket, you don't actually collect any cash and the corresponding amount is only added to the promo totals (not cash totals) in the reports.