CuteHotspot. Wireless Billing Software

Documentation

Pricing
Customers
Tickets (Time Codes)
Pre-Paid and Post-Paid Sessions
Shifts
Point-of-Sale
Inventory
Daily Report

Sales Report
Traffic Calculation and URL Log
Bandwdith Management
White List
Point-of-Sale. Receipt
Options
Reports
Cleanup
Database Workshop

Customers

There are three types of customer accounts in CuteHotspot:

1. Anonymous. This is a customer account which you can use for any customer.

2. Member. Any customer which has balance in your cyber cafe. You create member accounts manually.

3. Ticket (time code). Pre-generated account which can be sold to any customer. You generate a number of tickets for further use.

Customer account

Property	Meaning
Enabled	Whether this account can be used to login
Balance	Amount of money left on the account
Credit	Maximum amount (negative) which a customer owes your club. When a customer balance exceeds the credit amount, neither a session can be started nor an item can be sold to the customer.
Pricing	Pricing package. Read more about pricing
Payment	Pre-paid or post-paid method Read more
Time left	Approximate amount of time left based on the customer balance and the selected rate
Colour box	Highlight a customer account in the customer or session list

Top-up (put some money) account

Select a customer in the list and press the "Top-up" button:

Enter the amount of money to put onto the account and the amount of cash received (if differs), select the method of payment (cash, credit card):

Virtual cash

You can use the "virtual cash" concept to top-up an account without putting real money onto it. Virtual cash doesn't impact your financial reports.

Security

Only a supervisor account (Adm) or a "User access administrator" can change user security settings.

Option	Meaning
Login	Can login into CuteHotspot Administrator. Such users are highlighted by red in the customer list
Reports	Can login into CuteHotspot Reports
User access administrator	Can change user security settings
Max number of occupied terminals	How many terminals can be occupied using this account simultaneously
Inventory administrator	Configure inventory, add and remove items
Refunds	Make refunds

Adm account rule. Administrator account (Adm) security settings can be changed by Adm user only. Administrator can change the security settings of any user account.

Login name rule. An operator can set an account login name when he creates a new user account. An operator can't change his own login name. Administrator and user security administrators can change any login name.

Password rule. An operator can set a password when he creates a new user account. Any user can change his password. Administrator and user security administrators can change any password.

Enable/disable account rule. Only administrator and user security administrators can enable/disable a user account.